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During the COVID-19 pandemic the LSNJ Hotline will remain open during its normal business hours. Our Hotline staff will be working remotely and you may encounter delays when calling.


Health Care
Information for Veterans in New Jersey Concerning Coronavirus
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The following resources include information for veterans in New Jersey who have questions about COVID-19 and how it might effect VA services.

VA Corona Virus Frequently Asked Questions - This website answers general questions about what the VA is doing and recommending concerning the corona virus pandemic.

VA Corona Virus Public Health Page - This website contains information on coronavirus and how the VA Healthcare System is responding to it. Frequently asked healthcare questions about coronavirus are addressed in this section of the website: Coronavirus FAQs: What Veterans need to know.

New Jersey VA Healthcare - This website contains information about VA healthcare options in New Jersey. It also contains information about changes and recommendations by the New Jersey VA Healthcare system due to coronavirus. Veterans with fever, cold, cough, or flu-like symptoms are urged to call their healthcare facility for advice before visiting it. It links to portals where veterans can sign up for secure messaging with VA healthcare providers and also VA Video Connect services for telemedicine. These include:

VA New Jersey Health Care Current Operating Status - As of March 25, 2020, there are some restrictions on visiting patients at the VA East Orange and Lyons facilities. The Morristown Community Based Outpatient Clinic facility is temporarily closed to in-person patient visits and the VA recommends using telehealth (phone or video) for scheduled appointments there. Visit this page regularly for updates on restrictions and closures at VA health facilities in New Jersey.

Status of VA Regional Offices in Newark and Philadelphia - As of March 19, 2020, VA Regional Offices including the ones in Newark, NJ and Philadelphia, PA are open but will not accept walk-ins for claims assistance, scheduled appointments, counseling, or other in-person services (See www.benefits.va.gov/BENEFITS/news.asp). Veterans can continue to get information about benefits or file a claim for benefits by visiting www.va.gov. Veterans with claims-specific or other questions may request information via Inquiry Routing & Information System (IRIS) or by phone at 1 (800) 827-1000. The VA has noted a large volume of calls to its 1-800 number. Veterans can check for changes in the status of the VA Regional offices by visiting their websites:

3/26/2020
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