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Military and Veterans
Some Veterans Administration Debt Collection Activities Resume after Pandemic Suspension

The Veterans Administration (VA) stopped collection on newly established veteran debt created after April 1, 2020, a policy that continued through September 30, 2021. Veterans with previously established debt could contact the VA and request that it stop collection of the debt, including fees and interest. On October 1, 2021, the VA stated that it would resume debt collection activities by sending out debt notification letters over the next few months. The letters will list debts and describe the obligations and options regarding payment. The VA indicated that some debtors who requested suspension of payments may not need to make payments until they receive their new debt notification letters.

Examples of such debts include overpaid VA disability and education benefits, and co-payments for VA medical visits. For debts related to VA benefits, veterans can contact the VA Debt Management Center at 1-800-827-0648. For VA healthcare-related debt, veterans can call the VA Health Resource Center at (866) 400-1238. Some veterans can apply to defer payments until the end of the fiscal year, September 2022. See VA COVID-19 debt relief options for Veterans and dependents (from the Veterans Administration) for more information and for other debt repayment and relief options for VA debts.​