Links

• Federal Communications Commission Consumer & Governmental Affairs Bureau
  Gateway page for consumer information from the FCC - also includes easy links for public comments to the FCC. The FCC is the federal regulatory agency that “is charged with regulating interstate and international communications by radio, television, wire, satellite and cable.”

• About the FCC: A Consumer Guide to the FCC’s Organization, Function and Procedures
  

• Federal Communications Commission (FCC) Consumer Alerts and Factsheets
  Includes some factsheets providing basic information about telephone billing.

• Board of Public Utilities (BPU) Division of Telecommunications
  

• Ratepayer Advocate’s Consumer Information Handbook - Information on telephone service appears in section A, beginning on page 7.
  

• Ratepayer Advocate’s Telecommunications Page
  

• Online Form for Obtaining Information on Telecommunications Companies (from the FCC)
  

• A Closer Look at Telephone Deregulation (from Consumer Reports)
  How recent changes in the way telephone companies are regulated - including those in New Jersey - affect consumers.